Contact Us

US Headquarters Address

TEAC America, Inc.

1834 Gage Rd
Montebello, CA 90640

Main Tel: 323-726-0303

Operational Support

 

Call our Operational Support team at (323) 726-0303 x601 from Monday through Friday, 8:00 AM to 12:00 Noon and 1:00 PM to 5:00 PM Pacific Time. This phone number can become very busy during the height of the business day. If you find it busy, please submit your request via email to: custser@teac.com.

 

Data Storage

Sales Support:
voice: (323) 726-0303
fax: (323) 727-7688
e-mail: dssales@teac.com
Technical Support:
voice: (323) 726-0303 x510
fax: (323) 727-7632
e-mail: dspdtsg@teac.com

Medical Video Recorder

Sales Support:
voice: (323) 726-0303
fax: (323) 727-7688
e-mail: mrsales@teac.com
Technical Support:
voice: (323) 726-0303 x510
fax: (323) 727-7632
e-mail: mrsales@teac.com

Data Recorder

Sales Support:
voice: (323) 726-0303 x510
fax: (323) 727-7632
e-mail: datarecorder@teac.com
Technical Support:
voice: (323) 726-0303 x510
fax: (323) 727-7632
e-mail: datarecorder@teac.com
Authorized Distributor:
TRITEK Inc.
voice: (978) 468-4135
fax: (978) 648-4171
e-mail: info@tritekdatasystems.com

In-Flight Entertainment

Sales Support:
voice: (310) 215-5559
e-mail: sales@teac-in-flight.com
Technical Support:
voice: (310) 215-5559
e-mail: support@teac-in-flight.com

Disc Publishing

Sales Support:
voice: (323) 726-0303 x857
fax: (323) 727-7672
e-mail: discpublishing@teac.com
Technical Support:
voice: (323) 726-0303 x847
fax: (323) 869-8707
e-mail: dpp_support@teac.com

TEAC Aerospace Technologies

If you have inquiry for legacy Hi-8mm tape recorder, V-80AB-F or V-83AB-F series, or Mission Data Recorder (MDR), which are the product of TEAC Aerospace Technologies, contact United Technology Aerospace Systems below to obtain the information or further assistance:

Phone Number: (714) 984-1483
e-mail: Natalie.Ramirez@utas.utc.com

Service, Repair and Parts

For Service, Repair and Parts in all department, contact followings.

Service and Repair
voice: (323) 726-0303 x809
fax: (323) 727-7606
e-mail: dssvce@teac.com
Parts
voice: (323) 726-0303 x840
fax: (323) 727-7632
e-mail: parts@teac.com

We encourage you to have the product and owner’s manual at hand, so that our product support specialist may better assist you.
Should your TEAC product require repair/servicing, you will need to contact an Authorized Service Center. Click Here to locate the nearest Service Agency, or call our Automated Service Agency Locator at: 1-800-447-TEAC.

 

If you have any trouble using our locators, you may call our Customer Service Department at (323) 726-0303 or email to: custser@teac.com.